Refund policy

We offer exchange in sizes for all items on our website. If the ordered piece doesn't fit you, please request a paid shipping or ship us the piece back with a small note of your size requirements, and send us on Instagram dm @ramayee or email at info@ramayee.com. If the style doesn't suit you, we can offer you a one-time use store credit voucher valid for 3 months provided the piece is unworn and intact with all the tags and labels. Please note that shipping costs are non-refundable and will not account for the amount of the store credit voucher. 

We welcome exchange of your outfit and one time use of Store credit code issued for any returns, 

Exchanges and returns will not be accepted for any customized order. A product is eligible for exchange/return only if it is a standard product. Custom Orders are prepaid orders only. Unboxing videos required to share any fault at our end from buyer.

We do not accept exchange & returns for any order shipped internationally unless the fault is at our end meaning that the product is defective or a wrong item/size was shipped. 

We will not entertain exchanges any later than 7 days. If you wish to return/exchange a piece, please send us a mail within 1 week of receiving your order..

Please read item descriptions carefully and note sizes of products. Please also know monitors are calibrated differently and colours, while may be close, may not be 100% accurate. In the event of an exchange, the buyer is responsible for return shipping fees.

Please note by purchasing from Ramayee™ you as the buyer agree to our shopping terms, conditions and policies.

// Gifts //

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Refund Policy

Refund will be issued in form of Store Credit note to use for future purchases only.